Frequently Asked Questions

Are your vintage items one of a kind?

Many of our vintage and antique items are one of a kind. On the product page, you can see whether the item is still available or has already been sold.

How do you describe the condition?

We describe visible signs of wear and known defects as concretely as possible. We show important details in close-up photos. If you would like to know anything else, we are happy to send you further information or photos before purchase – also via WhatsApp.

Can I make an offer?

Yes. On the product pages (from €25), you will find the "Send offer" button. We review your offer personally and usually get back to you by email within 1–2 business days. Until we accept, the item remains available for purchase by anyone in the shop.

What are the shipping costs?

Within Germany from €5.99, pickup in Schmallenberg is free. You can find the complete overview for Germany, Austria, other EU countries, and Switzerland under Shipping & Delivery.

When will it be shipped?

Available items are usually ready to ship within 4–5 business days. You can see the estimated delivery date within Germany directly on the product page. After it has been handed over to the shipping service, you will receive tracking information.

What happens if something is damaged during shipping?

We bear the risk of transport. Simply send us a photo at info@vintage-antik.shop or via WhatsApp – we will personally discuss the damage with you.

What payment methods are available?

Among others, PayPal, Klarna, credit card (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay. You can see which options are available in your country at checkout.

Why is no VAT shown?

Our items are second-hand goods and are subject to margin taxation under Section 25a of the German VAT Act. The displayed price is the final price – only shipping costs will be added.

How does pickup work?

Items marked "Pickup only" are available exclusively for pickup in 57392 Schmallenberg (Im Wennegrund 20). You can also pick up all other items free of charge. Select pickup at checkout and briefly let us know when you would like to come, preferably by phone (02971 9086364), WhatsApp, or email at info@vintage-antik.shop. Please arrange a suitable vehicle. You can find a selection under Indoor flea market / Pickup.

Can bulky items be delivered to Austria or Switzerland?

For bulky items, international delivery cannot be booked as a flat rate. Send us the product link and your postal code before purchase. We will check whether individual delivery is possible. The pickup agreement applies to items marked "Pickup only".

Can I visit the warehouse spontaneously?

Only on announced indoor flea market dates. The next date is on November 7 and 8, 2026. Outside of these dates, the warehouse and shipping location is not open to the general public.

Would you like to sell something yourself?

We buy selected one-of-a-kind items, collections and estates. Send us photos via our Sell to us page.

How can I ask a question about an item?

Call us at 02971 9086364, write to us via WhatsApp, or email info@vintage-antik.shop. It is best to include the product link as well.